Terms & Conditions
1. ABOUT THESE TERMS OF SALE
1.1 These Terms of Sale (“Terms”), together with the knives-russia Account Terms of Service, set out the terms and conditions that will apply when you place an order through knives-russia operated web shops. Please note that the terms and conditions that apply to ordering pre-order products differ on certain parts from the terms and conditions that apply to ordering other products. Such differences will be explained later in these Terms. If you are unable to understand, or have any questions about these Terms please contact knives-russia. You will be required to confirm that you have read and accept these Terms before you submit an order to knives-russia.com. Please note that these Terms are subject to change so review and save or print a copy of the current terms and conditions prior to each order that you submit.
1.2 Company information:
231 Stachki Avenue,
Company ID: 315619600058058
1.3 These Terms do not affect your legal (statutory) rights under your applicable national laws relating to the sale of consumer products.
2. ORDER AND ACCEPTANCE
2.1 Each order submitted constitutes an offer to purchase products. Orders are subject to knives-russia.com acceptance and may be refused at knives-russia.com discretion, for example in cases where:
- orders cannot be processed due to an error in information you have provided;
- there is an error on the web shop relating to the products that you have ordered, for example an error relating to the price or description of the product as displayed on the web shop; or
- the products that you have ordered are no longer available through the web shop.
2.2 After knives-russia.com receives your order, you will receive an email confirming receipt of your order. If you do not receive an email, contact us before you try to place another order for the same product.
2.3 You will receive an email when your order is being dispatched confirming that your order has been accepted.
2.4 If you have any questions, comments or concerns regarding knives-russia.com order acceptance policy, or if you consider that your order was rejected in error, please contact us.
3. PRODUCT AVAILABILITY
knives-russia.com will have the right, at any time, to make changes to information about products displayed on the web shop, for example information about prices, description or the availability of products and knives-russia.com may do so without first giving you notice of the changes. knives-russia.com will not, however, make any changes to the price, availability or description of any product after an order has been accepted.
4. CUSTOMER INITIATED ORDER CANCELLATIONS AND CHANGES
You can make changes to or cancel your order at any time before your order has been processed. To make changes to your processed order, please contact us.
If your order has been already sent, we can return your money only after return of goods for our warehouse.
5. ORDER TRACKING
All our parcels have identification number for tracking. To trace your package pass to www.17track.net
6.1 In some cases some products might not be available for all countries. You will be informed of any such territorial restrictions before you can purchase the product.
6.2 The cost of delivery and processing of the order will depend on the weight of your order and the country which the product goes. Any customs duties or tariffs which can be imposed on deliveries will be paid by you.
6.3 Any delivery dates provided to you in connection with your order are estimates. Although the aim is to provide you with as accurate estimates as possible, knives-russia.com cannot promise that they are accurate.
6.4 knives-russia.com reserve the right to deliver the ordered products in separate shipments.
6.5 Product that is delivered to you will become your property at the time that you receive it provided that knives-russia.com has received full payment for the product. As soon as knives-russia.com has delivered the product to you, you will become responsible for it and for any loss or damage to it thereafter.
7. PRICES AND PAYMENT
7.1 The product price is always the price indicated in the web shop when you place your order. The price includes VAT.
7.2 Products and their postage are paid in conjunction with the order. The available payment methods are displayed in connection with the product order form in the web shop. Online payment methods are provided by PayPal.
Business ID: R.C.S.Luxembourg B 118 349
22-24 Boulevard Royal